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In my experience, the office staff is very protective of the students. If someone just walks in and does not sign in, and there is a very obvious sign in the entryway, the office staff or the aides will return the parent to the office for proper sign in and to receive a visitors pass. Some parents find this to be offensive, as if we don't trust them, but it is done for the safety of the students.
The teachers are wonderful and dedicated. However, the office staff treats parents as though we are convicted fellons. Rather than asking if we need help regarding matter, they asume our children are in trouble or we don't want to follow rules. I find the demeanor of one in particular to be very attacking and sardonic. What a shame, this is a close community where we should be helping each other instead of treating each other badly.
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